Agents for judgment. Workflows for certainty.
One intelligent dashboard where your team sees both — and acts. You own the what; our team owns the how — and ships your changes in days, not weeks.
The gap
Not everything should be an agent.
The last two years framed every problem as an agent. But most enterprise work isn't ambiguous — it's a known rule, run a thousand times a day. Wrapping a model around it adds cost, latency and a failure mode you didn't have before.
The work that does need judgment is real, and it's where agents earn their place. The craft is knowing which is which — and giving people one place to see and act on both.
Determinism first
If the rule is known, encode it. Predictable cost, predictable output, a clean audit trail.
Judgment where it pays
Agents for the ambiguous middle: reading, weighing, drafting, deciding what to escalate.
One surface
People shouldn't chase five tools. One dashboard that shows the state of the business and lets them act on it.
Governed throughout
Set the rules once. Observe every run. Roll back anything.
The platform
Three layers. The top one is the only one your team has to think about.
Workflows and agents are the building blocks. Compose them and you get an intelligent dashboard — the place where your team sees what's happening and triggers what happens next. You tell us what you need. Our team designs it, builds it, hosts it, and turns your changes around in days.
Deterministic workflows
- Triggered by an event, not a prompt
- Connected to the systems you already run
- Validation, retries, and a full audit trail
- Same input, same output — every time
AI agents
- Grounded in your context and your policies
- Tool-using: they read, act, and hand back
- Evaluated before they ship, monitored after
- Human in the loop exactly where it matters
Intelligent dashboards
- A composition of the workflows and agents below
- See the state of the business in real time
- Act from the same screen — trigger a run, ask an agent, update a record
- Becomes your system of record for the relationship
- Changes to what's live ship in days; new integrations are quoted
- Hosted and operated by Guiz Tech
What we ship
One agent. The workflows behind it. The dashboard to pilot it.
Two agents cover most of the ground — one for sales, one for customer care. Each ships with its own deterministic workflows underneath and an intelligent dashboard to steer it: not three separate projects, one working system.
Sales & Marketing
AI sales agent
- AgentQualifies, researches, follows upKnows your offers, your pricing rules and your tone of voice
- Workflows behind itRouting, enrichment, CRM syncDeterministic — same input, same result, every time
- DashboardPipeline cockpitPilot the agent, read every conversation, step in when it matters
Customer Care
AI customer care agent
- AgentResolves, grounded in your knowledge baseAnswers in your customer's language, escalates the moment it's unsure
- Workflows behind itTriage, routing, SLA timers, escalation pathsThe rules never drift, and every step is logged
- DashboardService deskLive queue health — and take over any conversation in one click
Operations & Finance
Workflow-led, agent-assisted
- WorkflowsInvoice processing, reconciliation, onboardingExtract, validate, post — with a full audit trail
- AgentException handlerPicks up only what the rules couldn't close on their own
- DashboardOps control roomExceptions surfaced, reruns triggered in place
The platform in production
A European telco took a customer-onboarding agent live in hours — and across its markets in about four weeks.
That's the platform your dashboard runs on, already proven at telco scale. We bring it to your business, under your brand, with the workflows and the dashboard built around it.
How we work
Automate first. Add judgment only where the rule runs out.
Frame
Pick the work with volume and a clear trigger. Decide together what's a rule and what needs judgment.
Automate
Ship the deterministic path first, in 2–4 weeks. It pays for itself before any model is involved.
Add judgment
Introduce agents only where the rule runs out. Evaluated before they ship, monitored after.
Compose
Assemble the pieces into a dashboard your team runs the business from. The next one is faster than the last.
Connecting the dots
Start with one workflow. See how fast it compounds.
You don't need an AI strategy. You need one process running end to end — and a platform that lets you add the next ten without starting over.